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SWOT ANALYSIS

  • Strong charitable cause, one of a few organizations that specifically combats preventable blindness in India

  • Has an established ".org" website that uses photos and videos to highlight experiences while making the "Learn & Give" buttons accessible

  • 98% of Jiti Foundation donations go directly to support its programs, with the remaining 2% covering operating expenses

  • Eye clinics are staffed with young underserved women in those communities; women can tell transformative stories caused by Jiti Foundation

  • Organic search: Website #1 on Google, Twitter #2

  • Muddled brand message between preventable blindness, women’s empowerment and transforming lives

  • Lacking strong selection of keywords to optimize SEO/SEM, including misspellings

  • Limiting social media presence; almost no followers/engagement across all platforms

  • Zero meta keywords that that pertain to the site's content

  • Not monitored by Google Analytics; no data on website traffic, user demographics, page popularity, etc.

  • Expand target market to millennial women age 25-39 and professional Indian expatriates age >45 years, residing permanently in North Carolina

  • Grow and emphasize Jiti Foundation’s “Women Empowerment” brand as main message to capture target market

  • Inspire cause loyalty among donors through personal stories and clear transparency

  • Expand social media presence by posting regularly and create segmented paid posts on social media

  • Email campaigns targeted towards people who visit the website, including those who donate and those who don’t

  • Grow # of external links to website through earned and paid media

  • Strong competitors

  • Potential misunderstanding of the organization’s mission

  • Donor apathy and a mistrust of nonprofit organisations and their operations are widespread

  • Space is dominated by a large number of “disconnected” donors who donate out of guilt or due to personal relationships rather than a personal connection to the cause

  • Most social is done through Miracles in Sight so that could create confusion around brand identity

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